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Have a warranty claim?
We’re here to help. If you have any concerns about your TRUECORE® steel product, please reach out to us. Our team is ready to answer your questions. If we can’t resolve the issue over the phone, we’ll provide you with a form to complete. We’ll then assess your claim and arrange a site inspection if needed.

Frequently asked questions
Explore our FAQs for answers to common questions.
How can I find out the cost of steel framing for my build?
The cost of steel framing can be comparable to other building materials, but it varies depending on factors such as the size of the project, design complexity, location and your builder. For an estimate tailored to your specific needs, we recommend obtaining a quote from your builder. They can provide a cost assessment based on your plans or project requirements. You can find builders nearby to you in our supplier locator.
Which builders use frames made from TRUECORE® steel in my area?
From large project home builders to smaller local builders, frames made from TRUECORE® steel are used by reputable builders right across Australia. Use our supplier locator to find builders in your area. If you need additional help, don’t hesitate to get in touch with us.
What warranty is available for TRUECORE® steel?
BlueScope offers a reassuring 50-year TRUECORE® steel warranty covering the entire frame which is available for eligible residential applications. For structural subsystems, such as roof trusses, intermediate floors, or wall frames only, a 25-year warranty may be available. For full terms, conditions, and eligibility, please visit bluescopesteel.com.au/warranties or call BlueScope on 1800 800 789.